Accessibility Statement

Our commitment

EcoDiligence aims for conformance with the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA, on our public marketing pages, sign-up flow, ESG wizard, and public profile pages.

What we have done

• Semantic HTML throughout: proper heading hierarchy, landmark regions (nav, main, footer), and ARIA labels where structure alone is insufficient.
• Visible focus indicators on all interactive controls; full keyboard reachability for the wizard, the navbar, and interactive cards.
• Color contrast tested against WCAG 2.1 AA targets for both light and dark backgrounds in our brand palette.
• prefers-reduced-motion respected — animations and scroll-triggered transitions are disabled when the user has set this preference at the OS level.
• A “Skip to main content” link as the first focusable element on every page (WCAG 2.4.1 Bypass Blocks).
• Form fields with explicit labels, error messages tied viaaria-describedby, and inline validation feedback.

Known limitations

We are actively working to improve accessibility, and there are areas where we know we fall short of full WCAG 2.1 AA conformance:

• ESG Passport PDF exports now include document metadata, a document language, a logical source order that follows the visual reading order, and PDF viewer bookmarks for major report sections. These changes improve navigation in assistive technologies and PDF readers while we continue toward full PDF/UA conformance.
• Images in the PDF are limited to branding, customer logos, and a QR code. Equivalent nearby text identifies the document, the reporting company, and the live-profile action, so the report does not rely on those images alone.
• We review the PDF export with keyboard navigation, built-in PDF viewer outlines, and screen-reader spot checks on current desktop combinations such as NVDA with Acrobat Reader and VoiceOver with Preview.
• The current PDF generator improves structure, metadata, and navigation, but it does not yet emit a fully validated PDF/UA file with a complete PDF structure tree for every content element. Full PDF/UA validation remains in progress.
• Some chart visualizations on profile pages rely on color to distinguish categories; we are adding text labels and patterns as fallbacks.
• The AI bill parser's “review extracted data” step is dense; we are simplifying the layout for screen-reader users.

Feedback and contact

If you encounter an accessibility issue, or you would like to request content in an alternative format, please email us at accessibility@ecodiligence.com. We aim to respond within 5 business days.

Formal standards

This statement is informed by WCAG 2.1 (W3C Recommendation) and the EU Web Accessibility Directive (2016/2102). For EU public sector context, EcoDiligence is a private-sector platform and is not subject to public-sector Directive requirements, but we use its substantive guidance as a benchmark.